Outsourced IT Solutions
Hedge fund executives want to focus on their core strengths - managing investments and assets – not IT infrastructure issues.
That's why many top funds entrust their entire IT responsibilities to Eze Castle Integration, making us their de facto CTO. We can structure customized
long-term engagements that provide you with quality, timely, and professional on-site IT support, as well as live helpdesk support. Eze Castle Integration
can place one or more technology professionals at your firm on a full-time basis, giving you all the benefits of our regular IT support plus the presence
of an Eze Castle Integration engineer to assist you at all times.
Account managers are assigned to all clients as well as with a dedicated on-site Eze Castle Integration engineer. We schedule regular meetings to discuss technology
questions, outstanding issues, new ideas and software/hardware upgrades. Your account manager also acts as the primary contact with all your third-party vendors.
The Services and Benefits of Outsourced IT Services from Eze Castle Integration
- Computer and telephone user setup, administration, and troubleshooting
- Network security and intrusion detection
- Procurement of hardware and software
- Remote monitoring of servers and data back-ups
- Software upgrades, including anti-virus applications
- Hardware and network upgrades
- Management of third-party vendors
- Testing of redundant systems